Shipping policy

At OE, we work hard to get your order to you as quickly and smoothly as possible. Please take a moment to review our shipping guidelines below:

📦 Processing Time

All orders are processed within 2–4 business days (excluding weekends and holidays). Once your order is packed and ready, you’ll receive a confirmation with a tracking number.

🚚 Shipping Time

  • Domestic (within your country): 3–7 business days after dispatch

  • International: 7–14 business days depending on your location and local customs

Note: These are estimated delivery times. Actual delivery may vary slightly due to carrier delays or regional factors.

🌍 International Shipping

We proudly ship worldwide. Please be aware that customs duties, taxes, or import fees may apply depending on your country's regulations. These charges are the responsibility of the buyer.

📬 Tracking Your Order

Once your order is shipped, you’ll receive a tracking number via email. You can use this to follow your package every step of the way.

🚫 Lost or Delayed Packages

If your package is delayed or lost, please contact us at support@oecrew.com and we’ll work with the carrier to resolve the issue. We’re here to help.

🛑 Incorrect Shipping Address

Make sure your shipping address is correct before placing your order. OE is not responsible for orders shipped to incorrectly entered addresses.